What if I don't receive my order?

  • If you are in the United States and have not received your order after 5 business days:
    • You can check the status of your order 24x7 on our website by logging into your customer account: https://www.betterwayhealth.com/account/login
    • You can contact our Amazing Experience Specialist team via phone at 800-746-7640
    • Recommended: Contact the Shipping Carrier (i.e. USPS, UPS, etc.) directly with your tracking number and shipping address
  • If you are outside the United States and have not received your order after 14 business days:
    • You can check the status of your order 24x7 on our website by logging into your customer account: https://www.betterwayhealth.com/account/login
    • You can contact our Amazing Experience Specialist team via phone +001 678 5601808
    • Recommended: Contact the Shipping Carrier (i.e. USPS, UPS, etc.) directly with your tracking number and shipping address
Can’t find your answer in our support center? Contact us directly.