What if I haven't received my order?

  • If you are in the United States and have not received your order after 7 business days:
    • Please let us know and we will be glad to contact the shipping carrier to get further information regarding the status of your order.
  • If you are outside the United States and have not received your order after 20 business days:
    • Please let us know and we will be glad to contact the shipping carrier to get further information regarding the status of your order.

You can check the status of your order by referencing your Shipping Confirmation email or online by logging into your customer account: https://www.betterwayhealth.com/account/login

Can’t find your answer in our support center? Contact us directly.