General Shipping Information

Shipping Information

Everyone loves to receive their package as soon as possible. We do our absolute best to get your orders to you in a timely manner. Nearly every order placed during weekdays will ship out same-day when the order is submitted before 2pm EST. 

If your order is placed over the weekend or on Friday afternoon (after 2pm EST) your package will most likely ship out the following Monday (excluding Holidays). 

Once your order leaves our Fulfillment Center, it will arrive to you in about 3-5 business days (US Orders) if you select the Free Ground Shipping method. For those who need their packages faster, we offer several expedited options for an additional charge. You can view all of those options during the check out process. 

All orders over $50 come with Free Shipping anywhere in the United States! For Subscribe & Save members, you will receive Free Shipping regardless of your total (US Orders Only).

Return Policy

Once a return is approved, we will email a return label you can print out and affix to your return package. When the return is received, we will issue a refund for the products we receive. You can contact us via Phone at (800) 746-7640 or +001 678 5601808 (INTL) M-F 9am - 5:30pm EST. We offer a 60-Day Money-Back Guarantee on all orders!

International Orders

International orders will ship via Standard Shipping (2-3 week delivery) or UPS Worldwide Expedited (3-5 business day delivery). 

Please Note: All International orders may be subject to additional duties & taxes depending on your country’s laws and policies. We cannot lie/manipulate the customs forms. Retail values will always be included on commercial invoices and other documents.

For products shipped internationally, please note that any manufacturer warranty may not be valid; manufacturer service options may not be available; product manuals, instructions and safety warnings may not be in destination country languages; the products (and accompanying materials) may not be designed in accordance with destination country standards, specifications, and labeling requirements).

You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from Betterwayhealth.com, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders that are shipped to countries outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country.

Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates. In addition we can not by law alter any customs information, please do not ask us to claim less than the actual sale amount.

For a description of the package contents on the Customs form, we claim “Merchandise”. Please do not ask us to claim a "gift" or other incorrect description.

Some countries allow for importation of otherwise disallowed products "for personal use only", but not for resale. Check with your Customs office.

All Prices will be listed in U.S Currency

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