General Shipping Information

Shipping Information

Everyone loves to receive their package as soon as possible. We do our absolute best to ship orders to you in a timely manner. Nearly every order placed during weekdays will ship out same-day, if placed before 2pm EST.

If your order is placed over the weekend or on Friday afternoon (after 2pm EST) your package will most likely ship out the following Monday (excluding Holidays). 

Once your order leaves our Fulfillment Center, it will arrive to you in about 3-5 business days (US Orders) if you select the Free Ground Shipping method. For those who need orders quicker, we offer several expedited options for an additional charge. You can view all of those options during the checkout process. 

All orders over $50 come with Free Shipping anywhere in the United States! For Subscribe & Save members, you will receive Free Shipping regardless of your total (US Orders Only).

Return Policy

We offer a 60-Day Money Back Guarantee on all orders! Once your return is approved, we will email you a return label that can be printed and attached to your return package. When the products are received by our Fulfillment Team, we will issue a refund for the products returned.

International Orders

International orders will ship via Standard Shipping (14-21 business day delivery) or UPS Worldwide Expedited (7-10 business day delivery), depending on which option you select at checkout. However, the default shipping option is Standard Shipping, since it is the most cost effective option.

Please Note: All International orders are subject to additional duties & taxes depending on your country’s laws and policies. We cannot manipulate/lie on customs forms. Product values listed on commercial invoice are set regardless of purchase price/discounts and cannot be changed.

For products shipped internationally, please note that any manufacturer warranty may not be valid; manufacturer service options may not be available; product manuals, instructions and safety warnings may not be in destination country languages; the products (and accompanying materials) may not be designed in accordance with destination country standards, specifications, and labeling requirements).

You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from Betterwayhealth.com, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders that are shipped to countries outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country.

Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates. In addition we can not by law alter any customs information, please do not ask us to claim less than the actual sale amount.

For a description of the package contents on the Customs form, we claim “Merchandise”. Please do not ask us to claim a "Gift" or other incorrect description.

Some countries allow for importation of otherwise disallowed products "for personal use only", but not for resale. It is best to check with your Customs office.

All Prices will be listed in U.S. Currency

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