We're happy to accept returns within our 60-Day Money Back Guarantee if you are unsatisfied with your order.
Once a return request is communicated to our team and accepted, a prepaid shipping label will be sent via email - we cannot send return labels via standard mail.
If you do not have access to email and/or a printer, nor the ability/desire to print your label at a Print Shop (i.e. UPS, FedEx, etc.), you can return your order directly to Better Way Health 11551 East 45th Avenue, Unit C, Denver, CO 80239. The return postage would be the responsibility of the customer at that time. Once the return is received, a refund will be processed for the items received.