Your Reward Point balance will go down when you redeem your points for rewards. Another reason could be that you or someone you referred, cancelled or returned a purchase.
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Articles in this section
- What are the benefits of being a Subscribe & Save Member?
- How do I refer friends and earn Reward Points?
- I completed an activity but didn't earn Reward Points!
- Why did my Reward Points balance go down?
- What happens to my Reward Points if someone I refer cancels or returns their order?
- How do I redeem my Reward Points?
- What does "Approved, Pending, and Cancelled" mean for Reward Points?
- Is there a limit to the number of Reward Points I can earn?
- Who can join the Reward Points Program?
- What are Reward Points?